Limousine - Bus - Taxi Operators of New York, Serving all of New York State

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Thank you for your submission.       Company/Organization Name: Contact Name: Address: City: State: Zip: Phone: Fax: Email Address: Website: Type of Business:   Check One Bus Company Bus/Limousine Limousine Limousine Taxi Tour Operator Other Limousines: # of Passengers # of vehicles   # of Passengers # of vehicles   # of Passengers # of vehicles     Stretch SUV's: # of Passengers # of vehicles   # of Passengers # of vehicles   # of Passengers # of vehicles     Limo Bus: # of Passengers # of vehicles   # of Passengers # of vehicles     Mini Bus: # of Passengers # of vehicles   # of Passengers # of vehicles     Motor Coach: # of Passengers # of vehicles   # of Passengers # of vehicles     Taxis: # of Passengers # of vehicles     Other Vehicles: Total # of Vehicles in Your Fleet:         Services Offered: Associate Member: Repair Dealership Printer/Media Product Sales Other List Available Services: Insurance Coverage per liability meets the NYS State requirement? Yes No Amount   Interested in serving on a committe? Yes No Maybe   Click to Agree with Code of Ethics   Limousine, Bus, & Taxi Operators of Upstate New York Code of Ethics PREAMBLE Ethical business practices, those standards of conduct and moral judgment that we all must adopt in our business lives, are the foundation of an effective and functional society. Members of the ground transportation industry have an obligation to this industry and to the public it serves, to act with honesty and integrity, of every aspect of its business, with other members, with employees, with independent contractors, with vendors and with customers. It is essential to the image and credibility of the chauffeured transportation industry, that we embrace the highest ideals of fairness, compassion, sincerity, truthfulness and reliability. Members therefore should be zealous to maintain and improve the ethical standards of our industry and to encourage with our fellow members the common responsibility of promoting integrity and honor in our industry. The term member should connote competency, fairness, and high integrity resulting from adherence to a lofty ideal of moral and ethical conduct in business relations. Accepting this standard as our own, we, as members of the Limousine, Bus, & Taxi Operators of Upstate New York, (LBTOUNY), pledge to observe its spirit with high standards of honesty, integrity and responsibility in all our activities and to conduct our business in accordance with the tenets set forth below. While the Code of Ethics establishes obligations that may be higher than those mandated by law, in any instance where the Code of Ethics and the law conflict, the obligations of the law take precedence. Article 1 Members should become and remain informed on matters affecting the ground transportation industry in the community, the state and the nation so that we may be able to contribute responsibly to influence public policy and increase out credibility with the public on industry matters. Article 2 Members should always be informed regarding laws, proposed legislation, governmental regulations, public policies and current market conditions. Article 3 Members should endeavor to eliminate any practices that would be damaging to our industry. Members should assist all governmental agencies charged with regulating the practices of our industry. Article 4 Members should willingly share with other member’s lessons of experience and study for the benefit of the public and the ground transportation industry at large. Article 5 Members should be loyal to the Limousine, Bus, & Taxi Operators of Upstate New York and active in its work. Article 6 Members shall uphold and abide by all laws and regulations pertaining to the ground transportation industry. Article 7 Members shall promote and operate only that equipment which is functionally sound and which is consistent with objective standards of safety. Article 8 Members pledge to promote and protect the interests of its employees, vendors and clients Article 9 Members shall not be party to the naming of false consideration or representation in any document. Standard of Practice 9 – 1 Members shall, with respect to the subcontracting of another member, timely communicate any charge of compensation or terms for subcontracting services to the other members prior to the rendering of service. Article 10 Members shall not deny equal professional services to any person for reason of race, color, religion, sex, handicap, familial status, or national origin. Members shall not be parties to any plan or agreement to discriminate against a person or persons on the basis of race, color, religion, sex, handicap, familial status or national origin. Article 11 Members are expected to provide a level of competent service in keeping with the standards of practice in all areas of the ground transportation industry. A LBTOUNY member shall not, in exchange for money or otherwise, engage any other limousine company when there is no reasonable expectation that the company will engage in a bona fide effort to provide transportation services to the general public on behalf of the member. Article 12 LBTOUNY members will cooperate with any inquiry conducted by LBTOUNY to resolve any dispute involving customers, vendors or another member. Mediation is the preferred method of dispute resolution, not litigation. No member of the LBTOUNY Board of Directors who has any interest in a dispute involving customers, vendors or another member, shall be involved in any mediation and shall be recluse from mediating any such dispute. Article 13 If charged with unethical practice or asked to present information or to cooperate in any other way with the grievance process, members shall place all pertinent facts before the Ethics Committee and shall take no action to disrupt or obstruct the grievance process. Article 14 Members will at all times present true and accurate descriptions in their advertising, marketing and representations to the public. Standard of Practice 14 – 1 Members will at all times, protect the integrity of LBTOUNY and member’s intellectual property in the form of trade names, trade marks, copyrights and any other mark that identifies the brand or name of a member company. Standard of Practice 14 – 2 Members shall make all advertising and sales promotions factually accurate with respect to equipment description, service performance, and cost of service and shall avoid those practices, which tend to mislead or deceive the client with respect to pricing. Article 15 Members shall utilize the services of other members with mutually agreed upon terms, when doing so is in the best interest of the client. Any and all issues, negotiations or communication concerning subcontracted work shall be directed to the contracting member, not the client, except with the consent of the contracting member. Standard of Practice 15 – 1 It is the obligation of the member acting as a subcontractor to disclose immediately all pertinent facts to the contracted member prior to, during and after the service rendered. Standard of Practice 15 – 2 Members shall disclose, agree and accept all terms of the subcontract agreement when subcontracting with another member. Standard of Practice 15 – 3 Entitlement to and amount of compensation in a cooperative transaction between or among members must be agreed upon before service is provided. Standard of Practice 15 – 5 Members acting as subcontractors shall not use the terms of subcontracting, nor shall members use any information received from subcontractor about a particular client for the purpose of soliciting that client. Article 16 Members shall write all contract warranties so that they are fair and mutually beneficial to all parties concerned, so that they are free of ambiguities or omissions which tend to obscure contractual obligations, and so that all terms and provisions are free of the capacity to mislead or deceive the client as to the quality, longevity or cost of the service. Article 17 Members shall honor all contractual agreements until and unless they are altered or dissolved by the mutual consent of all contractual parties concerned and shall fulfill those obligations in a reasonable manner that is fair to all parties concerned. Article 18 Members shall promptly acknowledge and act on all vendor and client complaints. In situations where complaints appear unreasonable and persistent, members shall encourage aggrieved parties to initiate or shall themselves initiate dispute settlement by the Ethics Committee. Article 19 Members shall not publicly disparage the business practice of a competitor not volunteer an opinion of a competitor’s service. If an opinion is sought and if a member deems it appropriate to respond, such opinion shall be rendered with strict professional integrity and courtesy. Article 20 LBTOUNY members will not distribute wedding or prom lists, client lists, leads, referrals or other confidential information obtained from LBTOUNY to Non Members Grievance Procedure Any grievance against any member by another party shall be placed before the Ethics Committee in writing, and the Board of Directors. The Committee shall then ask each party to provide all pertinent information about the grievance. After receiving and reviewing the information, the Committee will determine whether the data submitted constitutes a case of grievance and, if so, attempt to mediate the matter to resolution. Resolution All complaints of violations of the Code of Ethics presented to the Ethics Committee will be investigated. This is the Code of Ethics of the Limousine Owners of Western New York and all members are encouraged by the Board of Directors to adhere to it. Amendment As deemed appropriate and necessary, amendment to the Code of Ethics of the Limousine, Bus, &Taxi Operators of Upstate New York, (Formerly the Limousine Operators of Western New York) may be made from time to time by the Board of Directors. March 2010   WARNING: Your Message WILL NOT Get Sent unless you enter The Security Phrase below.         2019 Sponsors Contact Us BOOK YOUR VEHICLE NOW CALL A SERVICE NOW FROM OUR DIRECTORY